OUR SERVICES
At Secured Risk Asia Sdn Bhd, we put our expertise to good use, thus giving clients peace of mind whilst enabling them to do what they do best; grow and expand their business! Our philosophy is that companies, no matter their size, should focus on growing their business rather than worrying about debt. We pride ourselves as a Business Process Outsourcing (BPO) service provider with high integrity and commitment to providing effective and innovative solutions in all of our processes to help the business get over the strain of unpaid debts and focus on developing their businesses. Our services are performed by highly trained, skilled, knowledgeable, experienced, and professional personnel who adopt a fair and ethical approach to resolving issues and recovering outstanding amicably. Backed by a seasoned management team and technology know-how, Secured Risk Asia Sdn Bhd has the depth and breadth of experience and system to ensure that every business of every size enjoys steady and consistent cash flow through our services. At all times, we are committed to representing our client with integrity as we take their reputation as seriously as our own.
Pro-Active Call
Pro-active outbound calls are done in a random and planned fashion.
Syndicated Field Visit
Field visits are an integral part of the SRA recovery service. All accounts that cannot establish phone contact within 10 days of the assignment will be reviewed for field visits to Residential and Business Addresses, Property and Place of Work & Private and Discreet Inquiries.
Reminders
Reminder letters will be auto-generated
Skip Tracing
A dedicated team of licensed investigators to trace and locate absconded individuals and companies
Sophisticated Database
SRA utilizes a suite of highly sophisticated and latest updated search databases to assist in its recovery effort
Designated Collectors
The accounts will be assigned to a designated collector with a dedicated Team Leader to supervise the portfolio
New Loan Verification
This scope of service involves verbal communication, field visits and interviews with the new applicants
Collection Training
We provide different levels of debt collection training based on the risk exposures
Resource Supply
We supply industrial resources
Legal services on collection
We provide legal related services such as LOD, Summon, Judgement and Bankruptcy
FDCPA & PDPA
We abide by The Fair Debt Collection Practices Act (FDCPA) & Malaysia’s Personal Data Protection Act (PDPA)
Global Business Call Center
Outsourcing is about increasing efficiency of internal employees, getting to the market faster than your competitors,
Track & Trace Assets
SRA conducts asset tracking in the form of looking for and locating the assets of a debtor.
Immediate Credit and Financial Report
We provide financial reporting as it is a crucial process for companies and investors to assess financial performances over time.
Enforcement of Judgment
We provide advice on legal matters pertaining to entering and taking possession of the debtor's property
OUR SERVICES
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CLIENTS
Our Growing List of Clients
